Klépierre @Vivatech
YOUR IDEAS IN THE LEADING SHOPPING CENTERS
VivaTech is the yearly go-to event when we identify future partners from the start-up world.
2019 CHALLENGE
Customer Experience
The Next Generation shopping centers customer journey: reenchant the whole shopping centers customer experience before, during and after the visit.
What are we looking for?
In our changing environment with higher expectations from Visitors, Klépierre wants to reinvent the customer experience in its shopping centers to maximize qualified drive to store and visits frequency.
How can Klépierre leverage technology and innovative solutions to decrease customer pain points and to create new delighting moments?
Klépierre is looking for game-changing solutions in different areas: entertainment, new mobilities, food tech, personalization, logistic… and every innovative facilities that can help enhancing (easing & optimizing) the customer journey and bringing emotions before – during & after its visit.
2019 REWARDS
1 Winning startup per challenge
- Meet Klépierre business team in order to assess feasibility of future collaboration
- Personalized meetings with the Group's major retailer partners
- Privileged access to apply to Microsoft for Startups program
€ 10,000
2019 winning startups
#1 Customer Experience challenge
Wishibam
JURY PRIZE
The world's 1st local marketplace to be automatically based on stores' inventory, this start-up offers the only SaaS solution for the omnichannel management of sales outlets in retail hubs.
#1 Customer Experience challenge
Veertus
PUBLIC PRIZE
Created in Grenoble in 2017, Veertus is a start-up that uses 3D to map your silhouette and suggest the perfect wardrobe.
2018 winning startups
#1 Shopping Experience challenge
SKYBOY
JURY PRIZE
Startup founded in 2013, specializing in augmented reality, offering a new generation of immersive experiences born between art, technology and scenography to allow the visitor to live an immersive 360 ° experience all around him.
#1 Shopping Experience challenge
DELIVER.EE
PUBLIC PRIZE
Deliver.ee is a solution that enables shopping centers to digitize, deploy and manage their own home delivery service to deliver an unrivaled shopping experience to their customers while reducing logistics costs.
#2 Data challenge
WATCH AND GIVE
JURY PRIZE
Watch And give is a decentralized rewards-based platform, fundraising non-profits over user engagement with brands.
#3 CSR challenge
POP'N LINK
JURY PRIZE
Pop’n link introduces a new user experience, a new move, a new way to use smartphones for a more prosperous business. By just holding a smartphone on a POP for a few seconds, user is instantaneously offered a new universe of digital services tailored and related to the location (restaurant, event, store, museum, …).
2017 winning startups
#1 B2C challenge
WEBOTIT
JURY PRIZE A startup founded in September 2016 which offers « chatbot » solutions for online and store retailers. Shoppers will be able to benefit from a virtual advisor, who will answer their questions before, during and after their visit to the mall 24/7.
#1 B2C challenge
OCTIPAS
PUBLIC PRIZE A cross-channel, inter-store « wish list » service which offers hands-free shopping: consumers scan the bar code of their desired products and pick up the products at a single, central location in the mall. This service will soon be tested at the Val d’Europe mall.
#2 B2B challenge
LINEBERTY
JURY PRIZE
An application which eliminates in-store queues to enhance the customer experience. Thanks to a series of algorithms, the app manages queues by scheduling in real-time access to cash desks, changing rooms, sales staff, services, ec. LineBERTY gives customers an « appointment » via the app so they can carry on shopping and be alerted when it is their turn.
#3 CSR challenge
SPARK HORIZON
JURY PRIZE
A swiss startup which installs free charging stations for electric vehicles in shopping mall car parks. For shoppers, the free use of this service is made possible by retailer’s targeted advertising on the battery charging station.
2016 winning startups
MAPWIZE
JURY PRIZE
The indoor mapping platform. Optimize the shopping journey according to the user’s profile and offer more personalized services and retailers deals or content directly in the map.
ALCMEON
PUBLIC PRIZE
Alcméon is a digital customer relationship solution based on artificial intelligence, allowing brands to manage more effectively the increasing flow of conversations with customers on social networks and instant messaging applications.
STIMSHOP
JURY PRIZE
Ucheck.in, by Stimshop, uses existing sound systems to easily detect visitors within any venue and interact with their smartphones, triggering contextualized messages, games or services.